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Support Hours

Introduction

Contact Flywheel support by submitting a ticket or emailing us at support@flywheel.io.

Support Hours

Monday through Friday, 9:00 am to 5:00 pm US Central Standard Time (UTC‑06:00)

2023 US Holidays

Flywheel support is unavailable on the following US holidays*:

US Holiday Date Observed
Martin Luther King Jr Day January 16
Memorial Day May 29
Juneteenth June 19
Independence Day July 4
Labor Day September 4
Veterans Day November 10
Thanksgiving Day November 23
Day after Thanksgiving November 24
Christmas Eve (observed) December 26
Christmas Day December 25

2024 US Holidays

US Holiday Date Observed
New Year's Day January 1, 2024
New Year’s Eve (observed) January 2, 2024
Martin Luther King Jr Day January 15
Memorial Day May 27
Juneteenth June 19
Independence Day July 4
Independence Day July 5
Labor Day September 2
Veterans Day November 5 (Presidential Election Day)
Thanksgiving Day November 28
Day after Thanksgiving November 29
Christmas Eve December 24
Christmas Day December 25

* Flywheel support is available on holidays and outside of standard hours for customers with enhanced service level agreements (SLAs)