Support Hours
Introduction
Contact Flywheel support by submitting a ticket or emailing us at support@flywheel.io.
Support Hours
Monday through Friday, 9:00 am to 5:00 pm US Central Standard Time (UTC‑06:00) *
2023 US Holidays
Flywheel support is unavailable on the following US holidays*:
| US Holiday | Date Observed |
| Martin Luther King Jr Day | January 16 |
| Memorial Day | May 29 |
| Juneteenth | June 19 |
| Independence Day | July 4 |
| Labor Day | September 4 |
| Veterans Day | November 10 |
| Thanksgiving Day | November 23 |
| Day after Thanksgiving | November 24 |
| Christmas Eve (observed) | December 26 |
| Christmas Day | December 25 |
2024 US Holidays
| US Holiday | Date Observed |
| New Year's Day | January 1, 2024 |
| New Year’s Eve (observed) | January 2, 2024 |
| Martin Luther King Jr Day | January 15 |
| Memorial Day | May 27 |
| Juneteenth | June 19 |
| Independence Day | July 4 |
| Independence Day | July 5 |
| Labor Day | September 2 |
| Veterans Day | November 5 (Presidential Election Day) |
| Thanksgiving Day | November 28 |
| Day after Thanksgiving | November 29 |
| Christmas Eve | December 24 |
| Christmas Day | December 25 |
* Flywheel support is available on holidays and outside of standard hours for customers with enhanced service level agreements (SLAs)